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Last Update: February 14, 2024

Privacy ChargeBay

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Personal Information Collection

Types of Data collected:

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Usage Data; Trackers; payment info; first name; last name; email address; purchase history; Universally unique identifier (UUID); Data communicated while using the service; phone number; company name; state; ZIP/Postal code; city; geographic position; username.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.

Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools — by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Retention time

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Displaying content from external platforms, Analytics, Tag Management, Handling payments, User database management, Advertising, Hosting and backend infrastructure, Contacting the User, Managing landing and invitation pages, Location-based interactions, Remarketing and behavioral targeting, Managing contacts and sending messages, Platform services and hosting and Registration and authentication provided directly by this Application.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

- Advertising
    
    This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Application, possibly based on User interests.
    
    This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
    
    Some of the services listed below may use Trackers for identifying Users, behavioral retargeting i.e. displaying ads tailored to the User’s interests and behavior, or to measure ads performance. For more information, please check the privacy policies of the relevant services.
    
    Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section "How to opt-out of interest-based advertising" in this document.
    
    Google Ads conversion tracking (Google LLC)
    
    Google Ads conversion tracking is an analytics service provided by Google LLC that connects data from the Google Ads advertising network with actions performed on this Application.
    
    Personal Data processed: Trackers; Usage Data.
    
    Place of processing: United States – [Privacy Policy](https://policies.google.com/privacy).
    
    Category of personal information collected according to the CCPA: internet or other electronic network activity information.
    
    This processing constitutes:
    
    - a sale according to the CCPA, VCDPA, CPA, CTDPA and UCPA
    - targeted advertising according to the CPA, CTDPA and UCPA
    
   Google Ad Manager (Google LLC)
    
    Google Ad Manager is an advertising service provided by Google LLC that allows the Owner to run advertising campaigns in conjunction with external advertising networks that the Owner, unless otherwise specified in this document, has no direct relationship with.
    
    In order to understand Google's use of Data, consult [Google's partner policy](https://policies.google.com/technologies/partner-sites).
    
    This service uses the “DoubleClick” Cookie, which tracks use of this Application and User behavior concerning ads, products and services offered.
    
    Users may decide to disable all the DoubleClick Cookies by going to: [Google Ad Settings](https://adssettings.google.com/authenticated?hl=en).
    
    Personal Data processed: Trackers; Usage Data.
    
    Place of processing: United States – [Privacy Policy](https://policies.google.com/privacy).
    
    Category of personal information collected according to the CCPA: internet or other electronic network activity information.
    
    This processing constitutes:
    
    - a sale according to the CCPA, VCDPA, CPA, CTDPA and UCPA
    - a sharing according to the CCPA
    - targeted advertising according to the VCDPA, CPA, CTDPA and UCPA


- Analytics
    
    The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
    
   Google Analytics (Google LLC)
    
    Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
    
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
    
    Personal Data processed: Trackers; Usage Data.
    
    Place of processing: United States – [Privacy Policy](https://policies.google.com/privacy) – [Opt Out](https://tools.google.com/dlpage/gaoptout?hl=en).
    
    Category of personal information collected according to the CCPA: internet or other electronic network activity information.
    
    This processing constitutes:
    
    - a sale according to the CCPA, VCDPA, CPA, CTDPA and UCPA

Contact form (this Application)

By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data processed: city; company name; email address; first name; last name; phone number; state; ZIP/Postal code.

Category of personal information collected according to the CCPA: identifiers; commercial information.

This processing constitutes:

- a sale according to the VCDPA
- Displaying content from external platforms
    
    This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
    
    This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
    
    Google Fonts (Google LLC)
    
    Google Fonts is a typeface visualization service provided by Google LLC that allows this Application to incorporate content of this kind on its pages.
    
    Personal Data processed: Trackers; Usage Data.
    
    Place of processing: United States – [Privacy Policy](https://policies.google.com/privacy).
    
    Category of personal information collected according to the CCPA: internet or other electronic network activity information.
    
    This processing constitutes:
    
    - a sale according to the CCPA, VCDPA, CPA, CTDPA and UCPA
    - targeted advertising according to the CPA, CTDPA and UCPA
    
    Google Maps widget (Google LLC)
    
    Google Maps is a maps visualization service provided by Google LLC that allows this Application to incorporate content of this kind on its pages.
    
    Personal Data processed: Trackers.
    
    Place of processing: United States – [Privacy Policy](https://policies.google.com/privacy).
    
    Category of personal information collected according to the CCPA: internet or other electronic network activity information.
    
    This processing constitutes:
    
    - a sale according to the CCPA, VCDPA, CPA, CTDPA and UCPA
    - targeted advertising according to the CPA, CTDPA and UCPA\


- Handling payments
    
    Unless otherwise specified, this Application processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. This Application isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.
    
    Paypal (PayPal Holdings, Inc)
    
    PayPal is a payment service provided by PayPal Holdings, Inc.
    
    Personal Data processed: email address; first name; last name; payment info; purchase history.
    
    Place of processing: United States – [Privacy Policy](https://www.paypal.com/us/legalhub/privacy-full).
    
    Category of personal information collected according to the CCPA: identifiers; commercial information.
    
    This processing constitutes:
    
    - a sale according to the CPA, CTDPA and UCPA
    - targeted advertising according to the CPA, CTDPA and UCPA

- Hosting and backend infrastructure


    This type of service has the purpose of hosting Data and files that enable this Application to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Application.
    
    Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
    
  -Google Cloud Platform (GCP) (Google LLC.)
    
    Google Cloud Platform (GCP) is a hosting and backend service provided by Google LLC.
    
    Personal Data processed: various types of Data as specified in the privacy policy of the service.
    
    Place of processing: United States – [Privacy Policy](https://cloud.google.com/terms/cloud-privacy-notice).
    
    Category of personal information collected according to the CCPA: internet or other electronic network activity information.
    
    This processing constitutes:
    
    - a sale according to the CPA, CTDPA and UCPA
    - targeted advertising according to the CPA, CTDPA and UCPA
    
    Heroku (Salesforce.com, inc.)
    
    Heroku is a hosting service provided by Salesforce.com, inc.
    
    Personal Data processed: various types of Data as specified in the privacy policy of the service.
    
    Place of processing: United States – [Privacy Policy](https://www.salesforce.com/company/privacy/full_privacy/).
    
    Category of personal information collected according to the CCPA: internet or other electronic network activity information.
    
    This processing constitutes:
    
    - a sale according to the CPA, CTDPA and UCPA
    - targeted advertising according to the CPA, CTDPA and UCPA


- Location-based interactions
    
    Geolocation (this Application)

    
    This Application may collect, use, and share User location Data in order to provide location-based services.
    
    Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User’s location data may be tracked by this Application.
    
    Personal Data processed: geographic position.
    
    Category of personal information collected according to the CCPA: geolocation data.
    
    This processing constitutes:
    
    - a sale according to the VCDPA, CPA, CTDPA and UCPA
    - a sharing according to the CCPA
    - targeted advertising according to the VCDPA, CPA, CTDPA and UCPA

- Platform services and hosting
    
    These services have the purpose of hosting and running key components of this Application, therefore allowing the provision of this Application from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.
    
    Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
    
- Registration and authentication provided directly by this Application
    
    By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services. The Personal Data is collected and stored for registration or identification purposes only. The Data collected are only those necessary for the provision of the service requested by the Users.
    
    Direct registration (this Application)
    
    The User registers by filling out the registration form and providing the Personal Data directly to this Application.
    
    Personal Data processed: email address; username.
    
    Category of personal information collected according to the CCPA: identifiers.
    
- Remarketing and behavioral targeting
    
    This type of service allows this Application and its partners to inform, optimize and serve advertising based on past use of this Application by the User.
    
    This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.
    
    Some services offer a remarketing option based on email address lists.
    
    Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section "How to opt-out of interest-based advertising" in this document.
    
   Facebook Remarketing (Meta Platforms, Inc.)
    
    Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. that connects the activity of this Application with the Facebook advertising network.
    
    Personal Data processed: Trackers; Usage Data.
    
    Place of processing: United States – [Privacy Policy](https://www.facebook.com/about/privacy/) – [Opt Out](https://www.aboutads.info/choices/).
    
    Category of personal information collected according to the CCPA: internet or other electronic network activity information.
    
    This processing constitutes:
    
    - a sale according to the CCPA, VCDPA, CPA, CTDPA and UCPA
    - a sharing according to the CCPA
    - targeted advertising according to the VCDPA, CPA, CTDPA and UCPA
    
    Google Ads Remarketing (Google LLC)
    
    Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC that connects the activity of this Application with the Google Ads advertising network and the DoubleClick Cookie.
    
    In order to understand Google's use of Data, consult [Google's partner policy](https://policies.google.com/technologies/partner-sites).
    
    Users can opt out of Google's use of Trackers for ads personalization by visiting Google's [Ads Settings](https://adssettings.google.com/authenticated).
    
    Personal Data processed: Trackers; Usage Data.
    
    Place of processing: United States – [Privacy Policy](https://policies.google.com/privacy) – [Opt Out](https://adssettings.google.com/authenticated).
    
    Category of personal information collected according to the CCPA: internet or other electronic network activity information.
    
    This processing constitutes:
    
    - a sale according to the CCPA, VCDPA, CPA, CTDPA and UCPA
    - a sharing according to the CCPA
    - targeted advertising according to the VCDPA, CPA, CTDPA and UCPA


- Tag Management
    
    This type of service helps the Owner to manage the tags or scripts needed on this Application in a centralized fashion.
    
    This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.
    
    Google Tag Manager (Google LLC)
    
    Google Tag Manager is a tag management service provided by Google LLC.
    
    Personal Data processed: Usage Data.
    
    Place of processing: United States – [Privacy Policy](https://policies.google.com/privacy).
    
    Category of personal information collected according to the CCPA: internet or other electronic network activity information.
    
    This processing constitutes:
    
    - a sale according to the CCPA, CPA, CTDPA and UCPA
    - targeted advertising according to the CPA, CTDPA and UCPA
    
- User database management
    
    This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to this Application, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving this Application.
    
    Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on this Application.
    
  OzarkLabs CRM (Ozark Labs Pvt Ltd.)
    
    OzarkLabs CRM is a User database management service provided by Ozark Labs Pvt Ltd
    
    Personal Data processed: email address; username.
    
    Place of processing: India 
    
    Category of personal information collected according to the CCPA: identifiers.
    
    This processing constitutes:
    
    - a sale according to the CCPA, VCDPA, CPA, CTDPA and UCPA

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